If you are
- connecting to the correct network,
- entering the correct password,
- have a good connection to your Wi-Fi network,
there may be an issue with your Internet service.
Is internet network down?
Verify your Internet service is not down by trying to access any websites or other services while connected to your Wi-Fi network. If you are unable to access other websites, you may need to contact your Internet Service Provider (ISP) for help.
Is internet speed too slow?
If either your upload or download speeds are below 2Mbps, your Internet may be too slow to support iseeBell products, in which case contacting your ISP about increasing your speeds could resolve the issue you’re experiencing.